LEADERSHIP COACHING
I believe that the role of the leader almost always begins with disorientation. Taking an outstanding individual performer and appointing him or her as the leader can be traumatic. It is at that time that support for this wholly new job responsibility becomes most important. This transition is a crucial phase in determining success, and forward thinking organizations can provide much needed assistance to newly appointed leaders. Through The Czar series of books, seminars, articles and newsletters, I strive to offer great insight and comfort to new leaders.
In addition to these educational resources, the
use of leadership coaching can be invaluable.
I recommend that all organizations consider coaching
support during the first months of the new leader's
experience.
COACHING DEFINED
The Czar coaching provides an ongoing partnership designed to help clients produce fulfilling results in their personal and professional lives. The Czar helps people improve their performances and enhance the quality of their lives through a higher level of performance, learning and satisfaction.
The Czar listens, observes and customizes his approach to an individual client's needs. He seeks to elicit solutions and strategies from the client, as he recognizes that the client is naturally creative and resourceful. His job is to provide support that enhances the skills, resources, and creativity that the client already possesses.
The individual or team chooses the focus of conversation,
while The Czar listens and contributes observations
and questions as well as concepts and principles
which can assist in generating possibilities and
identifying actions. Leadership coaching has the
freedom and flexibility to address a wide variety
of personal and professional topics. In any given
coaching relationship, coach and client alone
determine the scope of their work. Coaching is
not necessarily restricted to a narrowly defined
issue nor is its scope determined in any other
way.
Through the coaching process the clarity that
is needed to support the most effective actions
is achieved. Coaching accelerates the individual
leader's and the team's progress by providing
greater focus and awareness of possibilities leading
to more effective choices. My leadership development
approach concentrates on where individuals are
now and what they are willing to do to get where
they want to be in the future.
HOW SERVICE IS DELIVERED
The Czar consults with all clients to arrange
the schedule and means of contact (e.g., in person,
by phone, or via e-mail) that will best serve
them. He and the client discuss and determine
the focus, format, and desired outcomes for their
work. Leadership xoaching concentrates primarily
on the present and future. Coaching does not focus
on the past or on the past's impact on the present.
The client does not relinquish the responsibility
for creating and maintaining these nor does The
Czar take full responsibility for them.
ADVICE
Advice, opinions, or suggestions are occasionally offered in coaching. Both parties understand that the client is free to accept or decline what is offered and takes the ultimate responsibility for action. The coach is not discouraged from offering advice, opinions or suggestions on occasion.
The Czar makes a request of the client to promote action toward the client's desired outcome. He does not make such requests in order to fix the client's problem or understand the client's past.
RELATIONSHIP
Relationship is the foundation of coaching. The Czar and his client intentionally develop a relationship which is characterized by a growing and mutual appreciation and respect for each other as individuals. This relationship is not an adjunct to or byproduct of the coaching. Nor is it based on the client's position or performance.
RESULTS AND FUTURE IMPACT
In coaching, any contribution the coach makes to producing the client's desired outcome is through on-going interaction with the client. The Czar's role does not include producing a contracted product or result outside of the coaching sessions. Coaching is designed to provide clients with a greater capacity to produce results and a greater confidence in their ability to do so. It is intended that clients do not leave coaching with a perception that they need to rely on a coach in order to produce similar results in the future.
CONFIDENTIALITY
In coaching, information drawn from the client is used by the coach to promote the client's awareness and choice of action. This information is not used to evaluate performance or produce reports for anyone but the person being coached. No matter what other consulting or business relationships that exist between The Czar and a supporting organization, the client confidentiality is absolute.
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